SMS Policy

SMS Terms & Conditions

By opting in to receive SMS messages from The Balanced Coach, you agree to the terms outlined below. SMS messaging is used solely to support client communication and service delivery.

Types of SMS Communications

By providing consent, you may receive SMS messaging strictly for one-to-one, client-initiated or client-consented communication related to our coaching services. Messages are sent manually and include appointment reminders, scheduling confirmations or changes, service updates, and occasional billing notifications.

We do not send unsolicited marketing or promotional text messages.

Example: "Hello, this is a friendly reminder of your upcoming appointment with The Balanced Coach on [Date] at [Time]. If you need to reschedule or have any questions, please reply to this message. You can reply STOP at any time to opt out of SMS messages from The Balanced Coach. Message and data rates may apply."

Message Frequency

Message frequency may vary based on your engagement with our services.

Example: "You may receive up to 5 messages per week, depending on appointment activity and service needs."

Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your mobile carrier and plan.

The Balanced Coach is not responsible for any SMS charges incurred.

Opt-In Methods

You may opt in to receive SMS messages through one or more of the following methods:

  • Submitting an online form on our website

Consent to receive SMS messages is not required to purchase services.

Opt-Out Instructions

You may opt out of SMS communications at any time.

  • Reply STOP to any message to unsubscribe

  • Once opted out, you will no longer receive SMS messages unless you re-enroll

Help Instructions

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://thebalancedcoach.com/

Privacy & Data Use

Your privacy is important to us.

  • Your phone number and SMS consent information will never be shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes

  • SMS communications are used strictly for service-related purposes

For more information, please review our full Privacy Policy.

Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt out at any time by texting "STOP."
  • For assistance, text "HELP" or visit our Privacy Policy and SMS Terms and Conditions pages.
  • Message frequency may vary

Contact Information

Website: https://thebalancedcoach.com/

Email: kelly@thebalancedcoach.com