SMS Policy
SMS Terms & Conditions
By opting in to receive SMS messages from The Balanced Coach, you agree to the terms outlined below. SMS messaging is used solely to support client communication and service delivery.
Types of Messages
By providing consent, you may receive SMS messages that include, but are not limited to:
Appointment reminders
Scheduling confirmations or changes
Service-related updates
Billing notifications
Important coaching-related communications
We do not send unsolicited marketing or promotional text messages.
Message Frequency
Message frequency may vary based on your engagement with our services.
You may receive up to 5 messages per week, depending on appointment activity and service needs.
Fees and Charges
Standard message and data rates may apply depending on your mobile carrier and plan.
The Balanced Coach is not responsible for any SMS charges incurred.
Opt-In Methods
You may opt in to receive SMS messages through one or more of the following methods:
Submitting an online form on our website
Providing verbal consent during a consultation or onboarding call
Signing a paper consent form
Consent to receive SMS messages is not required to purchase services.
Opt-Out Instructions
You may opt out of SMS communications at any time.
Reply STOP to any message to unsubscribe
Once opted out, you will no longer receive SMS messages unless you re-enroll
Help Instructions
If you need assistance:
Reply HELP to any SMS message
Or contact us directly through our website or official contact channels
Privacy & Data Use
Your privacy is important to us.
Your phone number and SMS consent information will never be shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes
SMS communications are used strictly for service-related purposes
For more information, please review our full Privacy Policy.
Contact Information
Website: https://thebalancedcoach.com/
Email: kelly@thebalancedcoach.com